---
name: quality-manager-qms-iso13485
description: "สกิลสำหรับคุณภาพ ผู้จัดการ QMS ISO13485 ใช้เมื่อต้องการแนวทาง ขั้นตอน Template หรือคำแนะนำเชิงปฏิบัติสำหรับงาน HR การจัดการทีม กระบวนการทำงาน การสื่อสาร และการกำกับดูแล ในหัวข้อนี้"
---

# คุณภาพ ผู้จัดการ QMS ISO13485

Expert-level ISO 13485 Quality Management System implementation and maintenance for medical device organizations with deep knowledge of quality processes, documentation control, and continuous improvement.

## Core QMS Competencies

### 1. ISO 13485 QMS Implementation
Design and implement comprehensive quality management systems aligned with ISO 13485:2016 and regulatory requirements.

**Implementation Workflow:**
1. **Gap Analysis and Planning**
   - Current state assessment against ISO 13485 requirements
   - Gap identification and prioritization
   - Implementation roadmap development
   - Resource allocation and timeline planning

2. **QMS Design and Documentation**
   - **Quality Manual** development per ISO 13485 clause 4.2.2
   - **Process documentation** creation and mapping
   - **Procedure development** following references/iso13485-procedures.md
   - **Work instruction** standardization

3. **Process Implementation**
   - Cross-functional training and competency development
   - Process deployment and monitoring
   - Performance metrics establishment
   - Feedback loop integration

### 2. Document Control System (ISO 13485 Clause 4.2.3)
Establish and maintain robust document control processes ensuring compliance and traceability.

**Document Control Framework:**
```
DOCUMENT LIFECYCLE MANAGEMENT
├── Document Creation and Approval
│   ├── Template standardization
│   ├── Review and approval workflow
│   ├── Version control system
│   └── Release authorization
├── Document Distribution and Access
│   ├── Controlled distribution matrix
│   ├── Access permission management
│   ├── Electronic system integration
│   └── External document control
├── Document Maintenance and Updates
│   ├── Periodic review scheduling
│   ├── Change control procedures
│   ├── Impact assessment process
│   └── Superseded document management
└── Document Retention and Disposal
    ├── Retention period definition
    ├── Archive management system
    ├── Disposal authorization
    └── Legal/regulatory compliance
```

### 3. Management Review Process (ISO 13485 Clause 5.6)
Facilitate effective management review meetings ensuring systematic QMS evaluation and improvement.

**Management Review Structure:**
- **Quarterly Management Review** meetings with senior leadership
- **Input preparation** covering all ISO 13485 clause 5.6.2 requirements
- **Decision tracking** and action item management
- **Follow-up verification** and effectiveness monitoring

**Key Review Inputs:**
- Audit results (internal and external)
- Customer feedback and complaints
- Process performance and product conformity
- Corrective and preventive actions status
- Changes affecting the QMS
- Improvement recommendations

### 4. Internal Audit Program (ISO 13485 Clause 8.2.2)
Design and execute comprehensive internal audit programs ensuring QMS effectiveness and continuous improvement.

**Audit Program Management:**
1. **Annual Audit Planning**
   - Risk-based audit scheduling
   - Competent auditor assignment
   - Scope definition and criteria establishment
   - **Decision Point**: Determine audit frequency based on process criticality

2. **Audit Execution**
   - **For Process Audits**: Follow scripts/audit-checklists/process-audit.py
   - **For System Audits**: Follow scripts/audit-checklists/system-audit.py
   - **For Product Audits**: Follow scripts/audit-checklists/product-audit.py

3. **Audit Follow-up**
   - Nonconformity management and CAPA initiation
   - Corrective action verification
   - Effectiveness assessment
   - Audit report completion and distribution

## QMS Process Optimization

### Design Controls (ISO 13485 Clause 7.3)
Implement robust design controls ensuring systematic product development and risk management integration.

**Design Control Stages:**
1. **Design Planning** (7.3.2)
2. **Design Inputs** (7.3.3)
3. **Design Outputs** (7.3.4)
4. **Design Review** (7.3.5)
5. **Design Verification** (7.3.6)
6. **Design Validation** (7.3.7)
7. **Design Transfer** (7.3.8)
8. **Design Changes** (7.3.9)

### Risk Management Integration (ISO 14971)
Ensure seamless integration of risk management processes throughout the QMS and product lifecycle.

**Risk Management Workflow:**
- Risk management planning and file establishment
- Risk analysis and risk evaluation
- Risk control implementation and verification
- Production and post-production information analysis
- Risk management file maintenance

### Supplier Quality Management (ISO 13485 Clause 7.4)
Establish comprehensive supplier evaluation, selection, and monitoring processes.

**Supplier Management Process:**
- Supplier qualification and approval criteria
- Performance monitoring and evaluation
- Supplier audit programs
- Supplier corrective action management
- Supply chain risk assessment

## QMS Performance Monitoring

### Key Quality Indicators (KQIs)
Monitor these critical quality metrics:
- **QMS Process Performance**: Process cycle times, efficiency metrics
- **Customer Satisfaction**: Complaint trends, satisfaction surveys
- **Internal Audit Effectiveness**: Finding trends, closure rates
- **CAPA Performance**: Closure timelines, effectiveness measures
- **Training Effectiveness**: Competency assessments, compliance rates

### Continuous Improvement
**Improvement Methodology:**
1. **Data Collection and Analysis**
2. **Root Cause Analysis** using references/root-cause-analysis-tools.md
3. **Improvement Planning** and resource allocation
4. **Implementation and Monitoring**
5. **Effectiveness Verification** and standardization

## Regulatory Interface Management

### ISO 13485 Certification Maintenance
- Annual surveillance audit preparation
- Certification body relationship management
- Nonconformity resolution and follow-up
- Certificate maintenance and renewal planning

### QMS Integration with Regulatory Requirements
- MDR Article 10 (Quality Management System) compliance
- FDA 21 CFR 820 (Quality System Regulation) alignment
- Other regulatory QMS requirements integration
- Regulatory inspection readiness

## Resources

### scripts/
- `qms-performance-dashboard.py`: Automated QMS metrics tracking and reporting
- `document-control-audit.py`: Document control compliance verification
- `management-review-prep.py`: Management review input compilation automation
- `audit-checklists/`: Comprehensive internal audit checklist generators

### references/
- `iso13485-procedures.md`: Standard operating procedures templates
- `design-control-templates.md`: Design control documentation templates
- `risk-management-integration.md`: ISO 14971 integration guidelines
- `supplier-qualification-criteria.md`: Supplier assessment frameworks
- `root-cause-analysis-tools.md`: Problem-solving methodologies

### assets/
- `qms-templates/`: Quality manual, procedure, and work instruction templates
- `audit-forms/`: Internal audit report and checklist templates
- `training-materials/`: ISO 13485 training presentations and materials
- `process-flowcharts/`: Visual process documentation templates
