---
name: qms-audit-expert
description: "สกิลสำหรับ QMS การตรวจ ผู้เชี่ยวชาญ ใช้เมื่อต้องการแนวทาง ขั้นตอน Template หรือคำแนะนำเชิงปฏิบัติสำหรับงาน HR การจัดการทีม กระบวนการทำงาน การสื่อสาร และการกำกับดูแล ในหัวข้อนี้"
---

# QMS การตรวจ ผู้เชี่ยวชาญ

Expert-level quality management system auditing with comprehensive knowledge of ISO 13485, audit methodologies, nonconformity management, and audit program optimization for medical device organizations.

## Core QMS Auditing Competencies

### 1. ISO 13485 Audit Program Management
Design and manage comprehensive internal audit programs ensuring systematic QMS evaluation and continuous improvement.

**Audit Program Framework:**
```
QMS AUDIT PROGRAM MANAGEMENT
├── Annual Audit Planning
│   ├── Risk-based audit scheduling
│   ├── Process audit scope definition
│   ├── Auditor competency management
│   └── Resource allocation planning
├── Audit Execution Management
│   ├── Audit preparation and logistics
│   ├── Audit team coordination
│   ├── Audit conduct and documentation
│   └── Audit report generation
├── Audit Follow-up and Closure
│   ├── Nonconformity management
│   ├── Corrective action verification
│   ├── Effectiveness assessment
│   └── Audit cycle completion
└── Audit Program Improvement
    ├── Audit performance analysis
    ├── Auditor feedback and development
    ├── Methodology enhancement
    └── Best practice implementation
```

### 2. Risk-Based Audit Planning (ISO 13485 Clause 8.2.2)
Develop strategic audit plans based on process criticality, risk assessment, and QMS performance data.

**Risk-Based Audit Planning Process:**
1. **QMS Risk Assessment for Auditing**
   - Process risk evaluation and criticality analysis
   - Previous audit results and trend analysis
   - Regulatory requirement changes and impact
   - **Decision Point**: Determine audit frequency and scope based on risk level

2. **Audit Schedule Development**
   - **High-Risk Processes**: Quarterly or semi-annual auditing
   - **Medium-Risk Processes**: Annual auditing with focused reviews
   - **Low-Risk Processes**: Extended cycle auditing with surveillance
   - **Special Audits**: Event-driven or complaint-triggered audits

3. **Audit Scope and Criteria Definition**
   - ISO 13485 clause-specific auditing
   - Process-based audit scope definition
   - Regulatory requirement integration
   - Customer-specific requirement inclusion

### 3. Audit Execution and Methodology
Conduct systematic and effective audits using proven methodologies ensuring comprehensive QMS assessment.

**Audit Execution Process:**
1. **Audit Preparation**
   - **Pre-audit Document Review**: Follow scripts/audit-prep-checklist.py
   - **Audit Plan Development**: Scope, objectives, criteria, methods
   - **Auditor Assignment**: Competency matching and independence verification
   - **Auditee Communication**: Schedule, expectations, and logistics

2. **Audit Conduct**
   - **Opening Meeting**: Audit introduction and expectation setting
   - **Evidence Collection**: Interviews, document review, observation
   - **Finding Development**: Nonconformity identification and classification
   - **Closing Meeting**: Audit summary and preliminary findings presentation

3. **Audit Documentation and Reporting**
   - **Audit Report Preparation**: Findings, evidence, and recommendations
   - **Nonconformity Documentation**: Detailed description and requirements
   - **Audit Summary**: Executive summary and improvement opportunities
   - **Report Distribution**: Stakeholder communication and follow-up planning

### 4. Auditor Competency Management
Develop and maintain auditor competency ensuring effective audit execution and professional development.

**Auditor Competency Framework:**
```
AUDITOR COMPETENCY REQUIREMENTS
├── Technical Competency
│   ├── ISO 13485 standard knowledge
│   ├── Medical device industry understanding
│   ├── QMS process comprehension
│   └── Regulatory requirement familiarity
├── Audit Methodology Skills
│   ├── Audit planning and preparation
│   ├── Interview and communication techniques
│   ├── Evidence collection and analysis
│   └── Report writing and presentation
├── Personal Attributes
│   ├── Independence and objectivity
│   ├── Professional ethics and integrity
│   ├── Analytical and critical thinking
│   └── Continuous learning mindset
└── Industry-Specific Knowledge
    ├── Medical device regulations
    ├── Risk management principles
    ├── Design control requirements
    └── Post-market surveillance obligations
```

## Advanced Audit Applications

### Process-Based Auditing
Implement process-based audit methodologies ensuring comprehensive process evaluation and improvement identification.

**Process-Based Audit Approach:**
1. **Process Understanding and Mapping**
   - Process flow analysis and documentation
   - Input-output relationship evaluation
   - Process performance metrics review
   - Process interaction assessment

2. **Process Audit Execution**
   - **Management Processes**: Management review, resource management, communication
   - **Core Processes**: Design controls, purchasing, production, delivery
   - **Support Processes**: Document control, training, infrastructure, work environment
   - **Monitoring Processes**: Customer satisfaction, internal audit, product monitoring

### External Audit Preparation and Coordination
Prepare organization for external audits including regulatory inspections and certification body assessments.

**External Audit Preparation:**
1. **Pre-audit Readiness Assessment**
   - Internal audit completion and closure verification
   - Documentation review and compliance verification
   - Personnel training and role assignment
   - **Mock Audit Execution**: Full-scale external audit simulation

2. **External Audit Coordination**
   - **For Regulatory Inspections**: Follow references/regulatory-inspection-guide.md
   - **For Certification Body Audits**: Follow references/certification-audit-guide.md
   - **For Customer Audits**: Follow references/customer-audit-guide.md
   - Audit logistics and resource coordination

3. **External Audit Support**
   - Auditor escort and facility coordination
   - Documentation provision and explanation
   - Technical expert availability and consultation
   - Real-time issue resolution and escalation

### Specialized Audit Areas
Conduct specialized audits addressing specific QMS areas and regulatory requirements.

**Specialized Audit Types:**
- **Design Control Audits**: ISO 13485 Clause 7.3 comprehensive assessment
- **Risk Management Audits**: ISO 14971 integration and effectiveness
- **Software Audits**: IEC 62304 compliance and software lifecycle
- **Post-Market Surveillance Audits**: Vigilance and feedback system effectiveness
- **Supplier Audits**: Supply chain quality and risk management

## Nonconformity and CAPA Integration

### Nonconformity Identification and Classification
Systematically identify and classify nonconformities ensuring appropriate corrective action initiation.

**Nonconformity Classification System:**
- **Major Nonconformity**: Systematic failure or absence of QMS requirements
- **Minor Nonconformity**: Isolated incident or partial implementation failure
- **Observation**: Improvement opportunity or potential future nonconformity
- **Best Practice**: Exemplary implementation or innovation identification

### CAPA Integration and Verification
Coordinate with CAPA processes ensuring effective corrective action implementation and verification.

**CAPA Integration Process:**
1. **CAPA Initiation**: Audit finding translation to CAPA requirements
2. **Root Cause Analysis Support**: Audit evidence provision and validation
3. **Corrective Action Verification**: Implementation effectiveness assessment
4. **Follow-up Audit Planning**: CAPA effectiveness verification auditing

## Audit Performance and Continuous Improvement

### Audit Program Performance Metrics
Monitor audit program effectiveness ensuring continuous improvement and value demonstration.

**Audit Performance KPIs:**
- **Audit Schedule Compliance**: Planned vs. actual audit completion rates
- **Finding Quality**: Finding accuracy, significance, and actionability
- **Auditor Performance**: Competency assessments and feedback scores
- **CAPA Effectiveness**: Corrective action success rates and recurrence prevention
- **Process Improvement**: Audit-driven improvement identification and implementation

### Audit Program Optimization
Continuously improve audit program effectiveness through methodology enhancement and best practice adoption.

**Audit Program Improvement Framework:**
1. **Audit Effectiveness Analysis**
   - Audit finding trends and pattern analysis
   - Process improvement opportunity identification
   - Stakeholder feedback collection and analysis
   - **Decision Point**: Determine audit program modification needs

2. **Methodology Enhancement**
   - Audit technique optimization and standardization
   - Technology integration and automation opportunities
   - Auditor training and development programs
   - Best practice sharing and knowledge management

### Industry Benchmarking and Best Practices
Maintain awareness of industry audit best practices and regulatory expectations.

**Benchmarking Activities:**
- **Regulatory Guidance Monitoring**: FDA, EU, and other authority audit expectations
- **Industry Standards Evolution**: ISO 13485 updates and audit methodology changes
- **Professional Development**: Auditor certification and continuing education
- **Peer Learning**: Industry audit community participation and knowledge sharing

## Resources

### scripts/
- `audit-schedule-optimizer.py`: Risk-based audit planning and schedule optimization
- `audit-prep-checklist.py`: Comprehensive audit preparation automation
- `nonconformity-tracker.py`: Audit finding and CAPA integration management
- `audit-performance-analyzer.py`: Audit program effectiveness monitoring

### references/
- `iso13485-audit-guide.md`: Complete ISO 13485 audit methodology and checklists
- `process-audit-procedures.md`: Process-based audit execution frameworks
- `regulatory-inspection-guide.md`: Regulatory audit preparation and response
- `certification-audit-guide.md`: Certification body audit coordination
- `auditor-competency-framework.md`: Auditor development and assessment criteria

### assets/
- `audit-templates/`: Audit plan, checklist, and report templates
- `audit-checklists/`: ISO 13485 clause-specific audit checklists
- `training-materials/`: Auditor training and competency development programs
- `nonconformity-forms/`: Standardized nonconformity documentation templates
